Urgent Veterinary Services
Urgent Veterinary Care
Contact Creston Veterinary Hospital
If your pet is experiencing a situation that may need urgent care, contact us right away. For after-hours care, you will be directed by our triage service.
Please note that you may be directed to visit one of our partner clinics for treatment.
Call: (250) 428-9494
How Urgent Care Through The EKVG Works
A cooperative group of veterinary clinics in the East Kootenay region has been formed in an effort to maintain urgent services in the region. These include clinics in Cranbrook, Kimberley, Fernie, Invermere and Creston working together for after-hours urgent care.
The clinics share the demand for urgent care services, with the majority of calls being taken in Cranbrook since there are three clinics. Sometimes, however, it will require animal owners to travel to Creston, Invermere or Fernie.
The hospitals employ a triage service called Animal Health Link that uses trained Registered Vet Technicians (RVT) to triage our client's calls to determine if their pets need to seek immediate urgent care.
The clinics provide both small & large animal services 24/7 to local clients who are unable to seek urgent care at other hospitals in our EKVG group that are listed as on-call for the Kootenays.
Steps to Take in an Urgent Care Situation
Follow the steps below if you are concerned about any symptoms your pet is experiencing.
- Call Ahead - During regular business hours, call us right away. After hours, contact us and you will be directions about what hospital in the Kootenays region to visit.
- Follow Instructions Provided - We may provide you with instructions to help you apply first aid or otherwise make your pet as comfortable as possible while you make your way to one of the animal hospitals.
- Stay Calm - Remain calm and be extra cautious around your pet. Pets may react negatively towards anyone trying to help and may bite or scratch due to pain or fear.
- Bring Your Pet In For Care - Do not put yourself at risk when transporting your pet to your vet. Consider using a secure carrier or crate to ensure that your pet remains calm and contained throughout the journey.
Urgent Care FAQs
Read through our most frequently asked questions below to learn more about bringing your pet in for an urgent care appointment at Creston Veterinary Hospital.
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Do I need to call ahead?
At Creston Veterinary Hospital, our team strives to provide urgent veterinary care during our regular clinic hours. However, we always recommend contacting us in advance to ensure that we can provide your pet with the care they need.
If we cannot fit your pet into our schedule, you will be directed to the nearest veterinary hospital that can.
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When is your clinic open?
Our regular business hours are:
- Monday:09:00 am - 01:00 pm02:00 pm - 05:00 pm
- Tuesday:09:00 am - 01:00 pm02:00 pm - 05:00 pm
- Wednesday:09:00 am - 01:00 pm02:00 pm - 05:00 pm
- Thursday:09:00 am - 01:00 pm02:00 pm - 05:00 pm
- Friday:09:00 am - 01:00 pm02:00 pm - 05:00 pm
- Saturday:09:00 am - 12:00 pm01:00 pm - 04:00 pm
- Sunday:Closed
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What situations require urgent veterinary care?
Below are some examples of situations that require urgent care:
- Abscesses
- Anal gland problems
- Back pain
- Coughing and sneezing
- Difficulty walking
- Ear infections
- Eye discharge and squinting
- Minor wounds and lacerations
- Limping or mild lameness
- Not eating or drinking
- Reactions to vaccines
- Skin allergies
- Upper respiratory infections
- Urinary tract issues
- Vomiting and diarrhea
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How long will we have to wait to see the vet?
Our animal hospital operates similarly to a human doctor's office. It may be unpredictable, and you may have to wait.
Our team cannot predict what cases we will see and when they will arrive. Please call ahead to inquire whether we can provide urgent care for your pet.
If our veterinarians' schedule cannot accommodate an urgent care appointment, we will direct you to the nearest EKVG hospital.
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What happens if my pet needs to stay in the hospital?
Some conditions require intensive overnight care. At Creston Veterinary Hospital, we might be able to provide overnight care for your dog or cat. However, if that's not possible, we will help you arrange for appropriate overnight veterinary hospitalization.
Your pet's well-being is our top priority.
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What types of animals do you treat?
Our veterinarians are primarily experienced with cats and dogs, but will see other small animals, such as birds and rodents, reptiles, and large animals like cows and pigs, in serious situations. Please call ahead to find out if we are able to care for your sick or injured pet.
New Patients Welcome
Creston Veterinary Hospital is accepting new patients. We are passionate about providing outstanding care to all pets across the Creston Valley. Book an appointment today!
Link to Contact pageLocation
Creston Veterinary HospitalLink to Contact pageHours
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- Monday:09:00 am - 01:00 pm02:00 pm - 05:00 pm
- Tuesday:09:00 am - 01:00 pm02:00 pm - 05:00 pm
- Wednesday:09:00 am - 01:00 pm02:00 pm - 05:00 pm
- Thursday:09:00 am - 01:00 pm02:00 pm - 05:00 pm
- Friday:09:00 am - 01:00 pm02:00 pm - 05:00 pm
- Saturday:09:00 am - 12:00 pm01:00 pm - 04:00 pm
- Sunday:Closed